This policy explains what personal information 55acc collects when you use the platform, why it is collected, how it is stored and protected, and what your rights are as a player. It is written to be straightforward — not to bury important details in jargon.
Before the full policy, here is a plain summary of the six things that matter most about how 55acc handles your data.
55acc does not sell your personal information to any third party for marketing or commercial purposes — not to advertisers, not to data brokers, not to anyone. Your data belongs to you and is used only to operate your account.
Your JazzCash PIN, Easypaisa password, card numbers and banking credentials are handled entirely by the respective payment provider's own secure infrastructure. 55acc does not store raw payment credentials on its servers.
We only collect what is genuinely needed to run your account, process your transactions and provide customer support. We do not collect unnecessary data or harvest information that serves no operational purpose.
You can request access to the data 55acc holds on you, ask for corrections, or request deletion. These rights are described in full in Section 9 of this policy. Contact support to exercise any of them.
All data sent between your device and 55acc servers is encrypted using SSL. Stored account data is protected with appropriate encryption and access controls. Only authorised team members with a legitimate operational need can access account records.
Marketing emails, promotion notifications and app push alerts can be turned on or off through your account preferences at any time. Transactional messages related to your account — deposit confirmations, withdrawal updates — cannot be switched off as they are necessary for account operation.
55acc ("we", "us", "the platform") is committed to protecting the privacy of everyone who uses the 55acc website and mobile application. This Privacy Policy sets out what personal data we collect, why we collect it, how we use and protect it, and the rights you have over your own information.
This policy applies to all players registered on 55acc, regardless of how they access the platform — via browser on desktop or mobile, or through the 55acc app on Android or iOS. It also covers basic browsing data collected from visitors who have not yet registered an account.
The 55acc platform is operated for Pakistan players. All data handling described in this policy relates to the operation of accounts, payment processing in PKR, and platform support activities directed at Pakistan users.
The personal data 55acc collects falls into several categories depending on how you interact with the platform:
55acc collects personal data through the following means:
The data 55acc collects is used for the following purposes:
55acc does not use your personal data to build profiles for sale to advertisers or other third parties. Data analysis performed internally is for the purpose of improving the platform experience and identifying unusual account activity.
55acc processes all deposits and withdrawals in PKR through integrated payment providers — JazzCash, Easypaisa, Raast, bank transfer infrastructure and card processing networks. The financial security of these transactions is handled at the provider level, not by 55acc directly.
This means that when you complete a JazzCash or Easypaisa transaction, your PIN or mobile wallet password is entered within that provider's own interface and processed by their secure system. 55acc receives a confirmation reference and the PKR amount — it does not receive or store the credentials you use to authorise the payment.
Card transactions are similarly processed through PCI-DSS compliant card processing infrastructure. 55acc stores only a tokenised reference — sufficient to identify the card for withdrawal purposes — not the full card number, CVV or expiry date.
55acc does not sell or rent personal data to third parties. There are, however, limited situations where data is shared with external parties as a necessary part of operating the platform:
In all cases where third parties handle 55acc user data, we require that they maintain appropriate data protection standards and use the data only for the specific purpose for which it was shared.
55acc retains personal data for as long as your account is active and for a period thereafter as required for operational and record-keeping purposes. The key retention periods are:
When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.
55acc implements a layered approach to data security that includes technical, organisational and procedural controls:
No digital security system is completely immune to risk. In the event of a data breach that affects player accounts, 55acc will notify affected players and relevant authorities in accordance with applicable obligations.
As a 55acc player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact 55acc support through the live chat in your account:
Request a copy of the personal data 55acc holds about you. We will provide this within a reasonable period of receiving your request.
If any personal data held on your account is inaccurate or out of date, you have the right to request a correction. Name and date of birth changes require verification documents.
You can request deletion of your personal data. Note that transaction and financial records must be retained for the period described in Section 7, regardless of a deletion request.
You can object to your data being used for marketing communications. This can be done instantly through the communication preferences in your account settings.
You can request a copy of your personal data in a machine-readable format if you wish to transfer your information to another service. Contact support to request this.
In certain circumstances you can request that processing of your data be restricted while a query about its accuracy or use is being resolved.
55acc uses cookies and similar technologies to make the platform work properly and to understand how players are using it. Here is what each type of cookie does:
These are required for the platform to function. They maintain your login session, remember your language preference and support security features like CSRF protection. You cannot opt out of these without breaking core platform functionality.
These remember your platform preferences — for example, your last-used payment method or lobby filter selection — so you do not have to re-set them every visit. They are not used for tracking beyond session continuity.
55acc uses analytics tools to understand how different parts of the platform are being used — which games are most visited, where players drop off in the registration process, how the mobile app performs across different device types. This data is aggregated and anonymised. It helps us improve the platform for Pakistan players without identifying individual users.
If you have opted in to receive personalised promotions, limited tracking may be used to understand which offers are relevant to your account activity. You can opt out of this at any time through your account communication preferences.
55acc is strictly an adult platform — 18 years of age is the minimum to register and use any part of the service. We do not knowingly collect personal data from anyone under 18.
If you are a parent or guardian and believe that someone under 18 has registered a 55acc account using their or your details, contact support immediately. Upon confirmation, the account will be closed, gaming activity will be voided, and deposited funds will be returned through the original payment method where possible. Any personal data collected for that account will be deleted as part of the closure process.
55acc carries out age verification checks on accounts. Where there is reason to question an account holder's age, the account will be restricted until verification is completed. This is a standard protection that exists to prevent underage access to gambling services.
55acc may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date shown at the top of this page will be revised to reflect the date of the most recent update.
For material changes — those that meaningfully affect how we use or handle your personal data — registered players will be notified through a platform notification or a message to the mobile number or email address on their account. We encourage you to review this policy periodically so you are always aware of how your data is being handled.
Continued use of the 55acc platform after a privacy policy update constitutes acknowledgement of the updated terms. If you have concerns about a specific change, contact support to discuss them before continuing to use the platform.
If you have any questions about this Privacy Policy, about the data 55acc holds on your account, or if you want to exercise any of the rights described in Section 9, contact 55acc through the live chat support function available in your account.
When raising a privacy query, please include your account username or the mobile number registered to your account so the support team can identify your record accurately. Requests will be handled within a reasonable period, with complex requests such as full data exports potentially taking longer than standard queries.
If you have a concern about how 55acc has handled your personal data and you are not satisfied with the response from support, you are entitled to escalate the matter through your own appropriate channels.
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